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| Frequently Asked Questions Who is Healthways? Healthways is a leading provider of employment screening products and services. Healthways is committed to provide the highest quality employee background check service and substance abuse programs. We have associate centers throughout the United States to provide you, the client, with superior service nationwide How do I get started? It's easy! You will need to print and complete the user certificate from the "How to Get Started" page. The process begins with completing a User Certification Agreement (available for download on the "How to Get Started" page). After you have completed this form, and have all the necessary documents, you will fax the information to Healthways at 701-221-9114.We will then contact you via the phone with your sign on information and training on how to place orders and retrieve reports. If you prefer to have an on-site consultation, contact us at 1-800-486-6613. What forms do I need to run a background check? When requesting a background check on an individual, the individual will need to complete and sign a Disclosure and Release of Information Authorization. This form is completed by the individual you are requesting a background check on to authorize the check. |