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How To Get Started

It's easy. You may contact us directly at 800-486-6613, or simply follow the steps below to set up an account with Healthways online:

Step 1
The process begins with the completion of a User Certification Agreement (a PDF file is available for download below).

Step 2
After you have completed the User Certification Agreement and have all the necessary documents, you will fax the information to Healthways at 701-221-9114

Step 3
After receiving your signed agreement Healthways will then contact you via the phone. The account representative will provide you with sign on information and user training. The account representative will teach you how to place orders, retrieve reports and archive information. They will be able to answer any questions you might have.

User Certification - This is a Client Services Agreement between the client and Healthways. Click here for the pdf file of the User Certification.

Background Screening Order -
This fax cover is sent to Healthways with the Release of Information Authorization from the individual, to authorize and begin the background check.

Release of Information Authorization
- The Release of Information Authorization is to be completed by the candidate you are requesting a background check for. Click here for the pdf file of the Release of Information Authorization.


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